HP Officejet 5510 - case D: fax line shared with PC modem (no voice calls received)

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case D: fax line shared with PC modem (no voice calls
received)

If you have a fax line on which you receive no voice calls, and you also have a
PC modem connected on this line, connect your HP Officejet as described in this
section.

Note:

Since your PC modem shares the telephone line with your

HP Officejet, you will not be able to use both your PC modem and your
HP Officejet simultaneously. For example, while you are sending and
receiving faxes, you will not be able to e-mail or access the Internet.

1

Remove the white plug from the port labeled “2-EXT” on the back of your
HP Officejet.

2

Find the phone cord that connects from the back of your computer (your
PC modem) to a telephone wall jack. Disconnect the cord from the
telephone wall jack and plug it into the port labeled “2-EXT” on the back
of your HP Officejet.

3

Using the phone cord supplied in the box with your HP Officejet, connect
one end to your telephone wall jack, then connect the other end to the port
labeled “1-LINE” on the back of your HP Officejet.

Caution!

If you do not use the supplied cord to connect from the

telephone wall jack to your HP Officejet, you probably will not be
able to fax successfully. This special 2-wire cord is different from
the more common 4-wire phone cords you might already have in

Telephone
wall jack

Back view of the HP Officejet

PC with modem

Use the phone cord
supplied in the box with
your HP Officejet

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reference guide

fax setup

99

fa

x setup

your office. For more information about how to tell the difference
between the cords, see

I have difficulties when sending faxes and

when receiving faxes

on page 120.

4

If your PC modem’s software is set to automatically receive faxes to your
computer, turn off that setting.

Caution!

If you do not turn off the auto fax receive setting in your

PC modem software, your HP Officejet will not be able to receive
faxes.

5

(Optional) Change the Rings to Answer setting to 1 ring or 2 rings.
For information about how to change this setting, see

set the number of

rings before answering

on page 39.