case E: shared voice/fax line with PC modem
If you receive both voice calls and fax calls at the same phone number, and you
also have a PC modem connected on this phone line, connect your HP Officejet
as described in this section.
Note:
Since your PC modem shares the telephone line with your
HP Officejet, you will not be able to use both your PC modem and your
HP Officejet simultaneously. For example, while you are sending and
receiving faxes, you will not be able to e-mail or access the Internet.
1
Remove the white plug from the port labeled “2-EXT” on the back of your
HP Officejet.
2
Find the phone cord that connects from the back of your computer (your
PC modem) to a telephone wall jack. Disconnect the cord from the
telephone wall jack and plug it into the port labeled “2-EXT” on the back
of your HP Officejet.
IN
OUT
Telephone
wall jack
Back view of the HP Officejet
PC with modem
Telephone
Use the phone cord
supplied in the box with
your HP Officejet
hp officejet 5500 series
chapter 12
100
fa
x setup
3
Connect a phone to the “out” port on the back of your PC modem.
4
Using the phone cord supplied in the box with your HP Officejet, connect
one end to your telephone wall jack, then connect the other end to the port
labeled “1-LINE” on the back of your HP Officejet.
Caution!
If you do not use the supplied cord to connect from the
telephone wall jack to your HP Officejet, you probably will not be
able to fax successfully. This special 2-wire cord is different from
the more common 4-wire phone cords you might already have in
your office. For more information about how to tell the difference
between the cords, see
I have difficulties when sending faxes and
when receiving faxes
on page 120.
5
If your PC modem’s software is set to automatically receive faxes to your
computer, turn off that setting.
Caution!
If you do not turn off the auto fax receive setting in your
PC modem software, your HP Officejet will not be able to receive
faxes.
Now you need to decide how you want to answer fax calls: automatically or
manually.