HP Officejet 5510 - case G: shared voice/fax line with PC modem and answering machine

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case G: shared voice/fax line with PC modem and answering
machine

If you receive both voice calls and fax calls at the same phone number, and you
also have a PC modem and answering machine connected on this phone line,
connect your HP Officejet as described in this section.

Note:

Since your PC modem shares the telephone line with your

HP Officejet, you will not be able to use both your PC modem and your
HP Officejet simultaneously. For example, while you are sending and
receiving faxes, you will not be able to e-mail or access the Internet.

1

Remove the white plug from the port labeled “2-EXT” on the back of your
HP Officejet.

2

Find the phone cord that connects from the back of your computer (your
PC modem) to a telephone wall jack. Disconnect the cord from the
telephone wall jack and plug it into the port labeled “2-EXT” on the back
of your HP Officejet.

3

Unplug your answering machine from the telephone wall jack, and
connect it to the “out” port on the back of your PC modem.
This allows a direct connection between the HP Officejet and your
answering machine, even though the PC modem is connected first in line.

Caution!

If you do not connect your answering machine in this

way, fax tones from a sending fax machine could be recorded on
your answering machine, and you will probably not be able to
receive faxes with your HP Officejet.

Telephone
wall jack

Use the phone cord
supplied in the box with
your HP Officejet

Back view of the HP Officejet

PC with modem

Answering
machine

Telephone
(optional)

IN

OUT

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reference guide

fax setup

103

fa

x setup

4

Using the phone cord supplied in the box with your HP Officejet, connect
one end to your telephone wall jack, then connect the other end to the port
labeled “1-LINE” on the back of your HP Officejet.

Caution!

If you do not use the supplied cord to connect from the

telephone wall jack to your HP Officejet, you probably will not be
able to fax successfully. This special 2-wire phone cord is different
from the more common 4-wire cords you might already have in
your office. For more information about how to tell the difference
between the cords, see

I have difficulties when sending faxes and

when receiving faxes

on page 120.

5

(Optional) If your answering machine does not have a built-in phone, for
convenience you might want to connect a phone to the back of your
answering machine at the “out” port.

6

If your PC modem’s software is set to automatically receive faxes to your
computer, turn off that setting.

Caution!

If you do not turn off the auto fax receive setting in your

PC modem software, your HP Officejet will not be able to receive
faxes.

7

Set your answering machine to answer after 4 or fewer rings.

8

Change the Rings to Answer setting on your HP Officejet to 6 rings.
For information about how to change this setting, see

set the number of

rings before answering

on page 39.