case H: shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you
also subscribe to a voice mail service through your phone company, connect
your HP Officejet as described in this section.
Note:
The HP Officejet cannot receive faxes automatically if you have a
voice mail service, so you must be available to respond in person
(manually) to incoming fax calls. If you want to receive faxes automatically
instead, contact your phone company to subscribe to a distinctive ring
service, or to obtain a separate phone line for faxing.
hp officejet 5500 series
chapter 12
104
fa
x setup
1
Using the phone cord supplied in the box with your HP Officejet, connect
one end to your telephone wall jack, then connect the other end to the port
labeled “1-LINE” on the back of your HP Officejet.
Caution!
If you do not use the supplied cord to connect from the
telephone wall jack to your HP Officejet, you probably will not be
able to fax successfully. This special 2-wire cord is different from
the more common 4-wire phone cords you might already have in
your office. For more information about how to tell the difference
between the cords, see
I have difficulties when sending faxes and
when receiving faxes
on page 120.
2
Remove the white plug from the port labeled “2-EXT” on the back of your
HP Officejet, and then connect a phone to this port.
3
Change the Auto Answer setting to Off using the instructions in
set up the
hp officejet to receive faxes automatically or manually
on page 39.