extent of limited warranty
on page 78
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limitations of warranty
on page 79
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limitations of liability
on page 79
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local law
on page 79
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each
HP Officejet 5500 Series product (“Product”), including related software, accessories,
media, and supplies, shall be free from defects in material and workmanship for the
duration (specified below), which begins on the date of purchase by the Customer.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a
Product, and does not cover any other problems, including those which arise as a result of
(a) improper maintenance or modification, (b) software, accessories, media, or supplies
not provided or supported by HP, or (c) operation outside the Product’s specifications, or
unauthorized modifications or misuse.
For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge
does not affect either the warranty to the Customer or any HP support contract with the
Customer. However, if Product failure or damage is attributable to the use of a non-HP or
refilled print cartridge, HP shall charge its standard labor and materials charges to service
the Product for the failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product,
HP shall either repair or replace the defective Product, that is covered by HP’s warranty, at
HP’s option. Where labor charges are not covered by HP’s limited warranty, repairs shall
be at HP’s standard charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered by
HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund
the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the
defective Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP’s limited warranty for each Product is valid in any country/region or locality where the
covered HP product is distributed by HP. Contracts for additional warranty service, such as
on-site service, are available from any authorized HP service facility in countries/regions
where the product is distributed by HP or by an authorized representative.
reference guide
warranty information
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